171 Quotes About Stewardship

Customer service has become absolutely strategic.

You must be a steward of your employees’ time.

The issue becomes: How to sort out and separate the values and the appropriate leadership and personnel between the corporate and commercial brand roles.

If you’re a leader, no matter the size of the company or your position in the hierarchy, you need to be participating in keeping the flame of the founder burning.

Inasmuch as your organization subscribes to the notion that there are many stakeholders beyond the shareholders, the culture of the company and the personality of the brand depend on the daily interactions. This means how your stakeholders relate and interact together, and how, ultimately, the brand is perceived. Does your brand have a clear set of values that can each be described with specific behaviours?

If your disruption is merely about extracting value, the brand will be at risk. At its core, brand is a mark of trust and marketing is about creating long-term value.

You may be compliant, but are your customers going to trust the way you manage the data? To what extent do the employees working on the data ever feel they are compromising their own sense of integrity?

The key insight is that what you promise to your customers ought – at some level – also to hold true for your employees. More empathically, you want the employees to be the core embodiment from which radiates out the values, promises and service.

By having a clear strategy that is shared throughout your team, you will be better able to orient your selections and apply your resources.