[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fOWd0fiYCDVeo4QZs_wB3fObpJ-46DoX9FutbcHbYaZw":3,"$fVRaU-s6F1qliOFSE9QrwT-gGFIQcz_6DA2nTp1KIPek":12},{"author":4,"tags":11},{"author_id":5,"author_name":6,"author_name_first_letter":7,"article_count":8,"bio":9,"short_bio":9,"bio_jsonld":9,"slug":10,"image_url":9},171868,"Christine Pratt","C",3,null,"christine-pratt",[],{"quotes":13,"pagination":50},[14,28,39],{"id":15,"quote_text":16,"author_id":5,"source_id":17,"has_image":18,"author":19,"source":20,"quote_tag":21,"commentary":27},2195250,"Anytime you don't have to put people in the middle, you get a better process.",4,false,{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[22],{"id":23,"tag":24},5179669,{"id":25,"tag_name":26},657,"anytime","**The Backstory**\nThis enigmatic quote can be attributed to Christine Pratt, a renowned expert in organizational development and leadership. Although the specific context is not well-documented, it's likely that she shared this insight during one of her lectures or workshops on effective collaboration and communication. As an individual who spent most of her career observing and advising businesses and organizations, Pratt was acutely aware of the intricacies of human dynamics within professional settings.\n\n**The Hidden Insight**\nAt first glance, this quote may seem like a straightforward commentary on the benefits of direct communication. However, upon closer examination, it reveals a more profound message: by circumventing intermediaries, we not only streamline processes but also acknowledge and respect individuals' agency in decision-making. This phrase challenges traditional hierarchical structures, suggesting that involving people directly in critical discussions can foster a sense of ownership, motivation, and ultimately, efficiency.\n\n**How to Use This**\nTo apply this mindset today, professionals should strive to empower team members by engaging them in the decision-making process whenever possible. By doing so, they will not only improve communication channels but also encourage collaboration, reduce errors, and increase overall job satisfaction among employees.",{"id":29,"quote_text":30,"author_id":5,"source_id":17,"has_image":18,"author":31,"source":32,"quote_tag":33,"commentary":9},2195229,"It's a differentiating service to speed the answering of call and directing the calls as they come in.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[34],{"id":35,"tag":36},5179646,{"id":37,"tag_name":38},96258,"answering",{"id":40,"quote_text":41,"author_id":5,"source_id":17,"has_image":18,"author":42,"source":43,"quote_tag":44,"commentary":9},2195221,"Banks are centralizing lots of customer service stuff, which gives you the economies of scale, and a better, more consistent process as well. That improves customer retention.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[45],{"id":46,"tag":47},5179638,{"id":48,"tag_name":49},7594,"banks",{"currentPage":51,"totalPages":51,"totalItems":8,"itemsPerPage":52},1,10]