[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fas4EOowEwTHU_itYYo4ncE6P5Opxr9cTII90LOyjEow":3,"$fsNPiRzXwgk97Jc7n5g2zXJyZJXmzdn_iszPlStlL_AU":12},{"author":4,"tags":11},{"author_id":5,"author_name":6,"author_name_first_letter":7,"article_count":8,"bio":9,"short_bio":9,"bio_jsonld":9,"slug":10,"image_url":9},183527,"Isadore Sharp","I",25,null,"isadore-sharp",[],{"quotes":13,"pagination":92},[14,22,28,34,40,46,53,66,77,86],{"id":15,"quote_text":16,"author_id":5,"source_id":17,"has_image":18,"author":19,"source":20,"quote_tag":21,"commentary":9},3090835,"Japanese contracts were vague; they wouldn’t stand up in Canadian courts, for in Japan they didn’t have to. If an agreement wasn’t working out for both parties, company managers would just talk it over and settle any differences.",6,false,{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":23,"quote_text":24,"author_id":5,"source_id":17,"has_image":18,"author":25,"source":26,"quote_tag":27,"commentary":9},3090833,"In North America, some companies rotated purchasing agents so they didn’t get buddy-buddy with suppliers, for fear of kickbacks. I found company relationships in Japan to be so close that a Japanese manufacturer might have only one supplier for any one part.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":29,"quote_text":30,"author_id":5,"source_id":17,"has_image":18,"author":31,"source":32,"quote_tag":33,"commentary":9},3090823,"Having a positive mental attitude is asking how something can be done rather than saying it can’t be done. – BO BENNETT, businessman, author, and philanthropist.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":35,"quote_text":36,"author_id":5,"source_id":17,"has_image":18,"author":37,"source":38,"quote_tag":39,"commentary":9},3090821,"I asked John Stauss, “To what do you attribute our success in creating such a competent workforce? Most of your people had never worked in a hotel before, and many others had never worked anywhere.” “I think I can put it in two words,” John replied. “Patience and understanding.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":41,"quote_text":42,"author_id":5,"source_id":17,"has_image":18,"author":43,"source":44,"quote_tag":45,"commentary":9},3090806,"Whatever you do, don’t ever use a crutch, and don’t ever think of having an excuse for not having said, ‘Yeah, I did my best.’",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":47,"quote_text":48,"author_id":5,"source_id":17,"has_image":18,"author":49,"source":50,"quote_tag":51,"commentary":52},3090784,"Long-term success is never achieved on our own. The phrase ‘a self-made man’ is a myth all along the way we need support.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],"**The Backstory**\nThis quote is likely a reflection of Isadore Sharp's own experiences as he built his hotel empire, Westin Hotels, from humble beginnings. As a Canadian-born entrepreneur who immigrated to the United States in the 1950s, Sharp faced numerous challenges and setbacks during his rise to success.\n\n**The Hidden Insight**\nSharp's statement is not just a rejection of individualistic success stories but also an acknowledgment that our identities are deeply intertwined with those around us. The phrase \"a self-made man\" perpetuates a myth of isolation, implying that success can be achieved without the support and influence of others – a notion that Sharp is keen to dispel.\n\n**How to Use This**\nTo apply this mindset today, recognize that your achievements are not solely the result of your individual effort but also the outcome of relationships, mentorship, and external factors. By acknowledging and embracing the role that others play in our success, we can foster a more collaborative and supportive network that propels us forward.",{"id":54,"quote_text":55,"author_id":5,"source_id":56,"has_image":18,"author":57,"source":58,"quote_tag":59,"commentary":65},2461583,"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.",4,{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[60],{"id":61,"tag":62},5442150,{"id":63,"tag_name":64},2130,"ideas","**The Backstory**\nIsadore Sharp, the founder of Four Seasons Hotels and Resorts, is known for his business acumen and commitment to exceptional customer service. The Golden Rule quote is a testament to his approach to leadership and hospitality. During the 1970s and 1980s, when Four Seasons was rapidly expanding, Sharp's emphasis on treating employees with respect and dignity created a positive work environment that contributed significantly to the company's success.\n\n**The Hidden Insight**\nOn the surface, the Golden Rule seems like a straightforward principle of treating others as one would like to be treated. However, the quote reveals a more nuanced understanding of human behavior – it suggests that people are inherently reciprocal and will respond positively when treated with respect and kindness, regardless of their background or culture.\n\n**How to Use This**\nIn today's fast-paced business environment, where customer satisfaction is paramount, leaders can leverage Sharp's principle by fostering an organizational culture that values empathy, inclusivity, and mutual respect. By prioritizing the well-being and dignity of employees, companies can create a ripple effect that leads to improved customer experiences, increased loyalty, and ultimately, sustained success.",{"id":67,"quote_text":68,"author_id":5,"source_id":56,"has_image":18,"author":69,"source":70,"quote_tag":71,"commentary":9},2461573,"Luxury, by definition, means something that appears to be the best of whatever it represents. It's a word that raises people's expectations, whether talking about clothing for women or locations for people to live You pay for recognition, but probably the most important thing it represents is delivery on the promise of the brand's name.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[72],{"id":73,"tag":74},5442138,{"id":75,"tag_name":76},10518,"names",{"id":78,"quote_text":79,"author_id":5,"source_id":56,"has_image":18,"author":80,"source":81,"quote_tag":82,"commentary":9},2461564,"The simple idea that if you treat people well, the way you would like to be treated, they will do the same.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[83],{"id":84,"tag":85},5442128,{"id":63,"tag_name":64},{"id":87,"quote_text":88,"author_id":5,"source_id":56,"has_image":18,"author":89,"source":90,"quote_tag":91,"commentary":9},2461549,"Living up to your commitments is part of business ethics. My word is my bond.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"currentPage":93,"totalPages":94,"totalItems":8,"itemsPerPage":95},1,3,10]