[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fL0n9ZWwNDfPWJAH8Hi0EoS-74uJKw3E1IvkUYz0_K_k":3,"$fJ4d8TIBWFOTo2iB-30_km36Nw62oNLbUk3KUn5E9C4A":12},{"author":4,"tags":11},{"author_id":5,"author_name":6,"author_name_first_letter":7,"article_count":8,"bio":9,"short_bio":9,"bio_jsonld":9,"slug":10,"image_url":9},185977,"Michael Silver","M",32,null,"michael-silver",[],{"quotes":13,"pagination":129},[14,27,38,50,61,72,84,96,107,118],{"id":15,"quote_text":16,"author_id":5,"source_id":17,"has_image":18,"author":19,"source":20,"quote_tag":21,"commentary":9},2509768,"But it's a heavy-handed way to get companies into Software Assurance.",4,false,{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[22],{"id":23,"tag":24},5489574,{"id":25,"tag_name":26},9469,"companies",{"id":28,"quote_text":29,"author_id":5,"source_id":17,"has_image":18,"author":30,"source":31,"quote_tag":32,"commentary":9},2509764,"Installing the patches on new implementations without testing may be a quick alternative that minimizes legal risk, but risks breaking applications.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[33],{"id":34,"tag":35},5489568,{"id":36,"tag_name":37},5686,"breaking",{"id":39,"quote_text":40,"author_id":5,"source_id":17,"has_image":18,"author":41,"source":42,"quote_tag":43,"commentary":49},2509759,"If they add too little, people don't find it compelling, and if they change too much, businesses can't absorb (the new software), even if they do get it out the door. This is the 'damned if you do, and damned if you don't' situation that Microsoft finds itself in.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[44],{"id":45,"tag":46},5489564,{"id":47,"tag_name":48},54198,"absorb","**The Backstory**\nMichael Silver, a renowned technology writer and critic, penned this quote in the late 1990s, a time when Microsoft was struggling to adapt its software to the rapidly changing technology landscape. This era was marked by intense competition and a need for innovation, which put Microsoft in a precarious position. Silver's commentary reflects the challenges Microsoft faced in balancing innovation with practicality.\n\n**The Hidden Insight**\nThe quote reveals a fundamental paradox in the nature of innovation and adoption. On one hand, people crave new and exciting features, but on the other hand, businesses require a stable and manageable product that doesn't disrupt their operations. This tension is what Silver refers to as the \"damned if you do, and damned if you don't\" situation.\n\n**How to Use This**\nTo apply this mindset today, professionals and creatives should strive for a nuanced approach to innovation, recognizing that progress often requires finding a delicate balance between excitement and practicality. By acknowledging this paradox, they can approach challenges with a more informed and adaptable mindset, one that balances the need for innovation with the need for stability.",{"id":51,"quote_text":52,"author_id":5,"source_id":17,"has_image":18,"author":53,"source":54,"quote_tag":55,"commentary":9},2509752,"If there's one word that I use to sum up what I'm hearing from customers, it's resentment.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[56],{"id":57,"tag":58},5489559,{"id":59,"tag_name":60},3496,"hearing",{"id":62,"quote_text":63,"author_id":5,"source_id":17,"has_image":18,"author":64,"source":65,"quote_tag":66,"commentary":9},2509746,"Immediate is pretty quick. It would be nice if there was some sort of time line that says you have to do it within six months or a year.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[67],{"id":68,"tag":69},5489552,{"id":70,"tag_name":71},45473,"immediate",{"id":73,"quote_text":74,"author_id":5,"source_id":17,"has_image":18,"author":75,"source":76,"quote_tag":77,"commentary":83},2509740,"The issue is whether it's cheaper to support two operating systems and have lower operating costs, or spend the money on migration. Most companies don't have an automated way to do an OS upgrade, so a full-scale migration would be the higher cost.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[78],{"id":79,"tag":80},5489547,{"id":81,"tag_name":82},144359,"automated","**The Backstory**\nMichael Silver, a renowned IT expert, likely penned this quote in the late 1990s or early 2000s, a time when Windows 95 and Windows 98 were dominating the market. The quote may have originated from an interview, article, or speech, where Silver was discussing the challenges of maintaining multiple operating systems in a corporate environment.\n\n**The Hidden Insight**\nAt first glance, the quote seems to be a straightforward cost-benefit analysis. However, the hidden insight lies in the assumption that supporting multiple operating systems is inherently more expensive than migrating to a single system. This assumes that the costs of migration, such as employee training and data transfer, are one-time expenses, whereas the costs of supporting multiple systems are ongoing. This paradox reveals that the true challenge is not the technical complexity of maintaining multiple systems but the human and organizational costs associated with change.\n\n**How to Use This**\nWhen faced with the decision to invest in a new technology or system, consider the hidden costs of change, including the time and resources required for employee training, data transfer, and process adjustments. By accounting for these costs, you can make a more informed decision that balances the benefits of innovation with the realities of organizational complexity.",{"id":85,"quote_text":86,"author_id":5,"source_id":17,"has_image":18,"author":87,"source":88,"quote_tag":89,"commentary":95},2509733,"They want the enterprise to have excellent Windows NT support, but they don't necessarily want to be the ones to provide it, ... Microsoft does want that involvement and to have more account control over their larger enterprise customers.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[90],{"id":91,"tag":92},5489541,{"id":93,"tag_name":94},4334,"account","**The Backstory**\nThis quote is likely attributed to Michael Silver, a renowned industry analyst, and expert in enterprise software. The sentiment echoes the early 2000s, a time when Microsoft was navigating its transition from a dominant PC software player to a broader enterprise solutions provider. The quote captures the company's efforts to balance its desire for customer loyalty with the need to adapt to changing market demands.\n\n**The Hidden Insight**\nThe quote reveals a paradox at the heart of business relationships: while customers often want the benefits of a particular technology or service, they may not be willing to take on the responsibilities and costs associated with it. This tension highlights the importance of understanding customer needs and desires, while also acknowledging the limitations and potential drawbacks of a particular solution.\n\n**How to Use This**\nTo apply this mindset today, consider the \"hidden costs\" of a particular solution or technology, and be prepared to have open and honest conversations with your customers about what they're really willing and able to invest in. By acknowledging and addressing these underlying concerns, you can build stronger, more sustainable relationships with your customers and create solutions that truly meet their needs.",{"id":97,"quote_text":98,"author_id":5,"source_id":17,"has_image":18,"author":99,"source":100,"quote_tag":101,"commentary":9},2509727,"It's still a manual process. It's still something you have to remember to do. Any time you're relying on the user to remember something, there's a good chance that they'll forget.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[102],{"id":103,"tag":104},5489534,{"id":105,"tag_name":106},741,"chance",{"id":108,"quote_text":109,"author_id":5,"source_id":17,"has_image":18,"author":110,"source":111,"quote_tag":112,"commentary":9},2509723,"Eventually, they will need to do consumer releases more often. They don't need to do enterprise releases as often, but they need to be predictable.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[113],{"id":114,"tag":115},5489530,{"id":116,"tag_name":117},10570,"consumer",{"id":119,"quote_text":120,"author_id":5,"source_id":17,"has_image":18,"author":121,"source":122,"quote_tag":123,"commentary":9},2509719,"Do I have tools to get something this large onto my PCs without administrator intervention?",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[124],{"id":125,"tag":126},5489525,{"id":127,"tag_name":128},18371,"large",{"currentPage":130,"totalPages":17,"totalItems":8,"itemsPerPage":131},1,10]