[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fbGj79ReEBIO8XocAaqI4-fsqGnCF1zcy3dFl8zjowME":3,"$fiR9leT972NxihohxMv2bmARhq9_gm74nD3UEL_aDMkk":12},{"author":4,"tags":11},{"author_id":5,"author_name":6,"author_name_first_letter":7,"article_count":8,"bio":9,"short_bio":9,"slug":10,"image_url":9},128392,"Phil Crosby","P",47,null,"phil-crosby",[],{"quotes":13,"pagination":77},[14,22,29,35,41,47,53,59,65,71],{"id":15,"quote_text":16,"author_id":5,"source_id":17,"has_image":18,"author":19,"source":20,"quote_tag":21,"commentary":9},3881045,"We can spend our whole lives underachieving.",7,false,{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":23,"quote_text":24,"author_id":5,"source_id":25,"has_image":18,"author":26,"source":27,"quote_tag":28,"commentary":9},3347254,"Many managers feel, somewhat cynically, that people are being paid to do their jobs and that’s that. This attitude reflects an insensitivity to people that is a trademark of many hockey-style managers.",6,{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":30,"quote_text":31,"author_id":5,"source_id":25,"has_image":18,"author":32,"source":33,"quote_tag":34,"commentary":9},3347242,"The customer deserves to receive exactly what we have promised to produce – a clean room, a hot cup of coffee, a nonporous casing, a trip to the moon on goassamer wings.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":36,"quote_text":37,"author_id":5,"source_id":25,"has_image":18,"author":38,"source":39,"quote_tag":40,"commentary":9},3347231,"If you don’t know what the defect level is, how do you know when to get mad?",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":42,"quote_text":43,"author_id":5,"source_id":25,"has_image":18,"author":44,"source":45,"quote_tag":46,"commentary":9},3347230,"Most things don’t work like they are supposed to work.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":48,"quote_text":49,"author_id":5,"source_id":25,"has_image":18,"author":50,"source":51,"quote_tag":52,"commentary":9},3347223,"A rule to live by: I won’t use anything I can’t explain in five minutes.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":54,"quote_text":55,"author_id":5,"source_id":25,"has_image":18,"author":56,"source":57,"quote_tag":58,"commentary":9},3347213,"It isn’t what you find, it’s what you do about what you find.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":60,"quote_text":61,"author_id":5,"source_id":25,"has_image":18,"author":62,"source":63,"quote_tag":64,"commentary":9},3347206,"You don’t have to be noisy to be effective.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":66,"quote_text":67,"author_id":5,"source_id":25,"has_image":18,"author":68,"source":69,"quote_tag":70,"commentary":9},3347161,"When you’re out of quality, you’re out of business.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"id":72,"quote_text":73,"author_id":5,"source_id":25,"has_image":18,"author":74,"source":75,"quote_tag":76,"commentary":9},3347132,"Quality is free. It’s not a gift, but it’s free. The ‘unquality’ things are what cost money.",{"id":5,"author_name":6,"slug":10,"author_name_first_letter":7,"article_count":8,"image_url":9},{},[],{"currentPage":78,"totalPages":79,"totalItems":8,"itemsPerPage":80},1,5,10]