That was brand new in 1995 when we had the idea. In July 1996 we launched the service and then just hit a fantastic curve. When I started it was hard. Every dollar that was spent had to be accounted for. We were willing to go the next five or six years to make that successful. We were very fortunate that within a span of two years we saw personal reward from that experience.
-Sabeer Bhatia
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