We were able to utilize MIR3 as one method to reach out to our customers with text-to-speech notification alerts about Hurricane Katrina starting the week before it was due to make landfall, ... We sent multiple alerts to our customers before communications were affected by the disaster in order to give them plenty of time to prepare for the event, which is necessary especially in the case of an oil refinery which could take days to shut down.
-Mark Chambers
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