You need to challenge yourself every few years and say, 'Are we taking all the steps necessary to allow us to compete effectively? It may develop that you say, 'You know what? There's no better way to do it, so let's just leave it alone.' It's certainly easier to do that. But I think it's been good to challenge what we're doing, and I think the likelihood is we'll make some changes.
-Tim Finchem
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