You teach people how you want them to treat you.If you tolerate disrespect, and if you give disrespect, you'll get disrespect. You must set clear expectations of the behavior and communication you want to receive from them, and patiently correct them when they deliver something different. Complaining, insults, intentionally hurtful words create a spiraling effect. One of you offers them up, the other retaliates.
-Josh Hatcher
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