Holmes cast himself as a demanding contractor. As workers came to him for their wages, he berated them for doing shoddy work and refused to pay them, even if the work was perfect. They quit, or he fired them. He recruited others to replace them and treated these workers the same way. Construction proceeded slowly, but at a fraction of the proper cost. The high rate of turnover had the corollary benefit of keeping to a minimum the number of individuals who understood the building’s secrets. A.
-Erik Larson
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