For patients who are rarely hospitalized, who have little understanding of how the human body works, who lack money, or simply don’t read or speak English very well, our high expectations of them as outpatients may make any outcome but failure unlikely. All of us who work in health care put our shoulder to that huge rock every day trying to get the system to work. But sometimes shift after shift it feels like the same damn rock. I’m.
-Theresa Brown
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