A great deal has been written on the question of how to motivate industrial workers. Presumably such literature arises because so many jobs have been made so trivial that few people can find any meaning at all in them. It may be that techniques of management alone can’t cure the problem. But clearly, for even the most potentially interesting jobs to be meaningful, there must be managers who are willing to throw away the management handbooks and take some risks.
-Tracy Kidder
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