Once the fight-or-flight reaction gets triggered, the blood flows from our brain to our limbs, and our ability to think clearly diminishes. We forget our purpose and often act exactly contrary to our interests. When we react, we give away our power – our power to influence the other person constructively and to change the situation for the better. When we react, we are, in effect, saying no to our interests, no to ourselves.
-William Ury
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