Manners matter as this author memorably illustrates. Eleanor Roosevelt stubbornly kept her clout behind Adlai Stevenson was an almost visceral resistance to John F. Kennedy's charms as a newcomer to power. The sudden death of Eleanor's granddaughter shortly before JFK was to meet with her suggested that rapprochement was impossible. Kennedy's genuine gentle manners toward the grieving former first lady won her over and may have shifted the balance in an extremely close election.
-David Pietrusza
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