The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions, impact your communication, and determine how people respond to you.

-Susan C. Young

#change-agent #communication-skills #customer-service #employee-engagement #motivational-leadership-speaker #motivational-speaker-susan-young #positive-first-impression #relationship #susanspeaks-com
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Susan C. Young

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