The Physical Language of ListeningActive listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . • Make eye contact.• Nod your head; confirm.• Use your eyebrows and expressions of emotions to show that you're paying attention. • Lean forward.• Listen patiently to demonstrate respect and sensitivity.• Open your physical presence to encourage them to continue.
-Susan C. Young
Select a background
More quotes by Susan C. Young
Popular Authors
A curated listing of popular authors.