To Move from Woe to Wow with an Unhappy Customer. . . Solve the Problem!• Take action quickly and effectively.• Ensure that your customer is satisfied with the solution.• Learn from your mistakes.

-Susan C. Young

#communication-skills #customer-service #motivational-speaker-susan-young #positive-first-impression #positivity #relationship #service-beyond-self #susanspeaks-com
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Susan C. Young

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