Learn to give some time to a “No”.When your client refuses the proposal, wait a while - may be a few seconds or minutes, let the feeling of denial sink into yours as well as their mind, now ask for a reason for denial and work towards changing their perception. Immediately defying the customers becomes an argument not a sales pitch, where each party will get busy in proving their point & completely ignoring the basic need.
-Shahenshah Hafeez Khan
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