Learn to give some time to a “No.” When your client refuses the proposal, wait a while - may be a few seconds or minutes, let the feeling of denial sink into yours as well as their mind, now ask for a reason for denial and work towards changing their perception. Immediate reaction and justification to customers become an argument not a sales pitch, where both the parties will get busy in proving their point, losing behind the basic need.
-Shahenshah Hafeez Khan
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