When you touch, don't take. Touch the people you manage only when you are giving them something — reassurance, support, encouragement, whatever. Manipulation is getting people to do something they are either not aware of or don't agree to. That is why it is so important to let each person know up front what you are doing and why.
-Kenneth Blanchard & Spencer Johnson MD
Select a background
More quotes by Kenneth Blanchard & Spencer Johnson MD
Popular Authors
A curated listing of popular authors.