An agreement is more powerful than an argument.

Trying to solve a problem, which is not a problem, is a problem.

The most effective listening happens with a closed mouth and an open mind.

It's my belief; no one is obliged to accept it.

Politeness is the most influential language, yet not many people speak this language.

People are complicated, not the problems.

There are many ways to be happy, but there is no way to be happier than others.

Breakdown the complex issues to find simple solutions before complex issues break you down.

I don’t buy or sell relationships, so let’s talk business.