12 Quotes by Bruce Douglas

We're not going to roll over and play dead on sinkholes. We always act in good faith.

Based upon early indications, we are not going to be able to afford what they are charging. The numbers they are talking are so extraordinary. It would be imprudent.

Our people went to Poe initially. We met with them again this week so we could have an orderly transition.

We are required to do it. We have to do it.

The rates as obscene as they may sound are, in relation to the risk, nothing.

We need to control the outlandish settlement of claims of sinkholes in Pasco and Hernando.

What was done before is being done no more.

The results of this audit confirm that Citizens has taken and continues to take all the right steps to improve customer service.

This is a major undertaking, and the exposure is considerable.