12 Quotes by Carol Hallett

What you find is people don't want to have to take a short hop then connect with a long flight. They want to be able to go direct.

Today, the airline industry is calling on President Bush to make aviation a national priority and to speed up improvements in our aviation infrastructure.

Today's announcement reaffirms our continued commitment to our passengers to improve the air travel experience.

We all have a zero tolerance plan. Unfortunately it's almost impossible to always have a 100 percent perfect system.

Runway incursions at our nation's airports reached record levels in 2000. With safety as our highest priority, this is simply unacceptable.

The bottom line is that the traveling public is fed up with delays and steps need to be taken immediately.

This is not a preemptive move on anything. This is to signal to the new administration that we believe there are ways in which the system can be improved.

It is paramount that public confidence be restored.

That is what we need to be looking for: Who is that individual who is a potential threat to all of the other passengers?