20 Quotes by Charles Rossotti

Many people will find it more convenient to visit the IRS on a Saturday to get the help they need, rather than trying to fit it into their busy weekday schedules,

Most taxpayers will be able to file on one page and pay at one rate.

Most people (who) came in had situations that were lingering a little bit too long. They really should have been solved more quickly.

From my point of view any kind of mistreatment of one taxpayer or one employee is one too many,

I don't think it's a small move in this direction; I think it's a huge move.

We take our responsibility to protect taxpayer information very seriously, ... We plan to continue working with GAO to do everything possible to ensure the security of taxpayer information and payments.

I think the significance of today is an increased commitment to being more accessible to taxpayers and moving from a focus on doing our job internally to helping taxpayers meet their obligations under the tax code,

our returns processing systems, both paper and electronic, have been made Y2K compliant and have successfully completed initial end-to-end testing.

The criminal investigation division of the IRS plays a pivotal role in fighting tax evasion, and it is critical that its operations be beyond reproach, ... We must address these concerns in a thorough, fair and objective fashion.