22 Quotes by Chip Heath and Dan Heath
- Author Chip Heath and Dan Heath
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Anger prepares us to fight and fear prepares us to flee.
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- Author Chip Heath and Dan Heath
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The first problem of communication is getting people's attention.
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- Author Chip Heath and Dan Heath
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People tend to overuse any idea or concept that delivers an emotional kick.
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The most basic way to get someone's attention is this: Break a pattern.
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Create a need for closure.
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The Aha! experience is much more satisfying when it's preceded by the huh experience.
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To get someone's attention break a pattern of thinking.
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We can't unlearn what we already know and there are only two ways to beat the curse, the first is not to learn anything, the second is to transform our ideas.
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- Author Chip Heath and Dan Heath
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Common sense is the enemy of sticky messages, if I already "get" what you're trying to tell me, why should I be obsessed about remembering it.
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