6 Quotes by Dan Heath

Data are just summaries of thousands of stories – tell a few of those stories to help make the data meaningful.

You want to invite new ideas, not new rules.

Don’t think outside the box. Go box shopping. Keep trying on one after another until you find the one that catalyzes your thinking. A good box is like a lane marker on the highway. It’s a constraint that liberates.

The postmortem for a problem can be the preamble to a solution.

When people’s well-being depends on hitting certain numbers, they get very interested in tilting the odds in their favor.

The first thing to realize is that if you have a large organization filled with a relatively homogenous population of employees, then that composition did not happen by chance.