122 Quotes by Danny Meyer

There us no point for me … to work every day for the purpose of offering guests an average experience.

There us no point for me … to work hard every day for the purpose of offering guests an average experience. 90

I have taken from the continued success of Union Square Café is that willingness to overcome difficult cimcumstances is a crucial character trait in my employees, partners, and restaurants. 49

Doing two things like a half-wit never equals doing one thing like a whole wit. 296

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.

It's the job of any business owner to be clear about the company's nonnegotiable core values. They're the riverbanks that help guide us as we refine and improve on performance and excellence. A lack of riverbanks creates estuaries and cloudy waters that are confusing to navigate. I want a crystal-clear, swiftly flowing stream.

You wouldn't have the same art on the walls at every restaurant or the same waiter uniforms. Neither should you have the same service style at every restaurant.

At the base level, a burger is a piece of meat and a bun with something on it. It's simple but it seems to make a lot of people happy.

Every restaurant needs to have a point of view.