24 Quotes by David Stempler

We have heard no complaints yet. People are a little startled the first time. Your hair blows a bit.

If we can get together and decide (on a) path in the next five years we can avoid the gridlock we've experienced this summer. Otherwise, it's going to get worse.

I think they should really drop the change fee through the end of the year, or really reduce it to something low like $25. Let's say you got a relatively cheap ticket. With $100 on top of it, it's suddenly not much of a deal.

People are really panicking. All I can tell them is they shouldn't worry too much about it, that they have to remember to some degree they really didn't pay for the miles.

It doesn't have anything to do with in-flight safety, but they may cause delays and disruptions. The FAA may go in and inspect and the airlines might not be able to prove that it's in compliance.

We need a big shake-up in the way this is done because the skies are getting more crowded.

Traditionally when you went to hotels or car rental, you had a reservation but no ticket. I like to have paper tickets to be able to move quickly around airports and change flights, but if you lost it, it was a major pain. You don't have to worry about losing an e-ticket.

There are just so many multiple factors that it's hard to see very far down into the future.

We've had passengers stranded on taxiways for longer than that. I think it's really going to be a session for the secretary to browbeat people and really deflect blame from the Department of Transportation and the FAA.