31 Quotes by Edwards Deming

All anyone asks for is a chance to work with pride.

Rational behavior requires theory. Reactive behavior requires only reflex action.

It is not enough to do your best; you must know what to do, and then do your best.

It is not necessary to change. Survival is not mandatory.

If you can't describe what you are doing as a process, you don't know what you're doing.

Innovation comes from the producer -- not from the customer.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

If you do not know how to ask the right question, you discover nothing.