62 Quotes by Fred DeLuca

You could have everything right but be in the wrong place. You think your business is no good, but really, the problem is your place is no good.

The franchisees are uniquely in touch at the local level. They see what's going on in their communities in a way we couldn't ever imagine.

By and large, we're a bread-eating culture. People like sandwiches. We don't really over-think that one.

Profit or perish... There are only two ways to make money: increase sales and decrease costs.

To a large extent, we're working hard to fulfill the consumer demand for Subway sandwiches.

We give great value for our franchisees: They can build a store for well under $200,000. And we have extremely simple operating systems. The preparation is mostly done in front of the customer. That simplicity is really what attracts our Subway franchise. You see it, and you can do it.

For a franchise system to work well, you really need people with an entrepreneurial mind-set because, while you have a large, overarching system that everybody has to work with, a lot of local issues have to be handled.

Everybody who goes through the business will make mistakes. The big question is how big will the mistakes be? How fast will they learn from the mistakes, and how quickly will they get the business in the correct direction?

You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.