109 Quotes by Herb Kelleher

Power should be reserved for weightlifting and boats, and leadership really involves responsibility.

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

I forgive all personal weaknesses except egomania and pretension.

You can't have a mid-life crisis in the airline industry because every day is a crisis.

One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.

A company is stronger if it is bound by love rather than by fear.

I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.

The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest from a three-airplane dream to a 500-airplane reality.

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.