3 Quotes by Holly Baldwin

OK. Think real person; confident, open, honest, informal, down to earth, approachable, believable, not stuffy, warm, soothing, inviting tone of voice. Play with your regional accent. You're a person, not a machine - it's you, Martine Brown, a person, which is why we want a regional accent.

It is so awesome. I was pissed because I didn't think I was going to crash - and then I kept crashing.

No. Remember, these people are on hold. The fewer words the better.