68 Quotes by Jay Baer

The most dangerous customers aren't your haters; they are the "meh" in the middle, the dissatisfied customers who don't take the time to complain.

Hugging your haters is not a cost. It’s a profit center

The entirety of the world’s knowledge is in your pants right now.

We are surrounded by data, but starved for insights.

A lot of companies are still using social as the world’s shortest press release.

The future of marketing isn’t big data, it’s big understanding.

Content that helps is superior to content that sells.

The goal of social media is to turn customers into a volunteer marketing army.

Stop creating reports, and start creating understanding.