4 Quotes by Jeff Nielsen

You are making a change, but you've got more than 300 people making a change too, so you have to make sure they understand, and you understand your role.

There is some very impressive individuals, but it's a huge change in tradition. You've got the mindset of the organization - here comes the outsider into our organization.

They have a good organization. They don't have corruption issues. We hire, we train well, so whoever the leader is they'll all do well into the future, and make us a better place.

It's a good feeling, you are taking over a big and strong agency. It's a big city, and a big job.