229 Quotes by Jeffrey Gitomer

Writing is a key differentiator. I’ve used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility you need to create buyer confidence.

Don’t dwell on the problem; concentrate on the solution.

A person who seems to have all of the answers, usually isn’t listening.

Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?

The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect’s buying process.

It seems to me that it’s actually harder to invent excuses than it is to get a sale.

Ignore people who tell you ‘you can’t’ or try to discourage you.

Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. ‘You become what you think about’ is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?

Positive attitude is the foundation of your life – and the determining factor of your ability to serve.