229 Quotes by Jeffrey Gitomer

People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve

National Defense is not a threat to peace; it is the guarantee of peace with freedom.

Customer satisfaction is worthless. Customer loyalty is priceless.

The deeper your belief, the deeper your pockets.

Friendly makes sales - and friendly generates repeat business.

The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.

It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.

Price is not a consideration when a personal relationship exists.

If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?