6 Quotes by Jennifer Hoyle

We were hoping that consumers would get refunds as early as March. It's not clear that will happen.

We didn't set out with the goal of trying to get rid of O'Brien's. The whole goal of the negotiations was to ensure they brought a disadvantaged business enterprise as a partner.

We initiated termination proceedings on June 2 against all nine individuals. Under procedures established in their collective bargaining agreement, they had seven days to respond to the charges before the terminations would be final. All nine individuals resigned during that time.

We'd have people coming in who otherwise were required to have a city sticker making the very technical argument about why the tickets weren't properly written. The change is basically to clarify it for the purpose of enforcement.

At this point, my department is awaiting the completion of the inspector general's investigation before we can begin disciplinary proceedings. However, in this type of case involving this type of criminal conduct, termination would typically be the discipline we would impose.

Rather than engage in costly and time-consuming litigation, our feeling was we would continue to work with them.