6 Quotes by Jim McKenna

We're not defaming AOL or the corporation or anybody that does business with them, ... We are asking them politely to stop. And we're just doing it in a creative way.

If the yaw damper fails, this has the potential of pushing the rudder further than the pilots intended it to go, which could cause control problems,

We thought, 'You know. Somebody's got to do something about it,'

We're going to AOL and say, 'You've got mail. Please stop this,'

You would think that somebody would put out a map of the Kettle Moraine Scenic Trail, ... They went to enough trouble to put up the lousy signs.

Investigators are going to want to get a good handle on how effective the reset (of that yaw damper) was, ... They need to make sure the reset is valid and didn't just have the appearance of fixing the problem.