2 Quotes by John Warrillow

  • Author John Warrillow
  • Quote

    Once you’ve isolated what is teachable, what your customers value, and what they need most often, document your process for delivering this type of product or service.

  • Share

  • Author John Warrillow
  • Quote

    Agency could not afford to lose MNY Bank as a client. Last month, the bank amounted to $48,000 of the Stapleton Agency’s $120,000 in total billings. Alex, Sarah, and the other six employees of the Stapleton Agency needed MNY Bank. Traffic was heavy on the way across town and Alex was late for his second meeting of the day. Sandy Garmalo sat at the table sipping San Pellegrino. She ran the marketing department for a law firm and had been Alex’s client for five years. The.

  • Share