5 Quotes by Linda Rutherford

Times are changing. We are losing some really good pilots.

We are going to do our best to get everyone out of there that we can.

There was a growing online community having conversations about travel and Southwest. We could watch that conversation, or become part of it.

That has been considered germane to the investigation, and so I am not going to be at liberty to discuss details. I can tell you that in general, (the low-visibility) approach is not at all unusual. In fact we have them at almost every airport we serve, as do other carriers.

It was great exposure, and it gave us an opportunity to educate people about Southwest Airlines.