31 Quotes by Linda Sherry

We feel the penalty rates are assessed too fast, often after just one late payment. It's not just people in financial difficulty. Anybody can be caught in this web, say by going on vacation and missing a payment.

Sending people a check is a totally deceptive way to sell a product. If you want to sell a product, send a nice brochure explaining why it's a good deal. You shouldn't have to trick people into buying it.

One seemingly small mistake - that most people don't think of as anything - can have ramifications far beyond what seems legal to most people. But it is legal.

More and more companies are unwilling to promise a rate until they've checked your credit.

Basically, credit card companies can write their own rules.

If it's due on the second or the third, and if you typically pay bills on the 29th, you have to be realistic that it could get there late,

We've found that many people neglect to renew their anti-virus when an upgrade comes around, because they think they can do without it. This education effort is aimed at showing them the little steps they can take to protect themselves.

I advocate staying with a company you like and trying to get them to be nicer to you.

Marketing gimmicks are pretty popular right now. Issuers have to try to separate themselves from the pack.