134 Quotes by Marc Benioff
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- Author Marc Benioff
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
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The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.
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You must always be able to predict what's next and then have the flexibility to evolve.
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Presentation skills are key. People who work for you represent your brand. You want them to present themselves - and represent you - in a certain way.
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You can do things in every part of the world. You can do things in every discipline. You can do large things, you can do small things. But it takes a while to figure out what you actually want to do. And it changes. As you change your interests and desires in philanthropy change, I think you have to be open to that change.
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In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.
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If someone asks me what cloud computing is, I try not to get bogged down with definitions. I tell them that, simply put, cloud computing is a better way to run your business.
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The only constant in the technology industry is change.
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Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able to learn the ropes at an established company and then employ your expertise at your own company.
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