11 Quotes by Michael Cusumano

Three years from now or two years from now, there's still going to be the same mess. It's still too big, too complicated, too many people. Until they solve that fundamental problem, the best managers in the world are still not going to get Windows to ship on time.

I'd like to see them build a new operating system from the ground up that's much simpler and smaller.

But this doesn't seem to do anything to address the core Windows problem: Windows is too big and too complex.

I think they would be a better company if they fired half the employees.

Microsoft faces a huge bottleneck problem. Microsoft has to change. There's no doubt about it. But who knows how far and how deep this will go.

Windows might have 10 times as many people as they need,

The problem is it's just created a much too big of an organization, much too difficult to manage, much too slow, so it's not an organization.

This strategy of integrated innovation has just caused the whole company to go into gridlock,

Ray Ozzie is someone with a tremendous technical reputation and an outsider, who Bill Gates trusts, and he's come in and said things have to change.