6 Quotes by Michael Hammer

  • Author Michael Hammer
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    There is a sense that business is a zero-sum game, that if companies are making a lot of money, it must be coming out of someone else's pocket.

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  • Author Michael Hammer
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    We have seen this before. There has to be action that follows this, ... There is always a caveat or detail or it is conditional upon something else.

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  • Author Michael Hammer
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    The techniques you and your organization have aren't limited to the computer utility, ... 'If they don't know what they want, I can't write the spec.'

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  • Author Michael Hammer
  • Quote

    This is unusual for them. They're the gas company. They like to slam-dunk things.

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