5 Quotes by Patrick Leonard

  • Author Patrick Leonard
  • Quote

    Self-service can help retailers better manage staff, especially during peak times. With self-checkout, store personnel can be redirected onto the floor to provide more product information, sales assistance and shelf restocking -- tasks that help contribute to improved levels of customer satisfaction.

  • Tags
  • Share

  • Author Patrick Leonard
  • Quote

    But we'd have to know what date they were looking at, because almost every weekend in November has UH football.

  • Tags
  • Share


  • Author Patrick Leonard
  • Quote

    Actually, it's better for the vendors. The Sunday swap meet draws more people than the Saturday one.

  • Tags
  • Share

  • Author Patrick Leonard
  • Quote

    In today's 'always-on' world, consumers want more control, choice and convenience in their daily lives. They are no longer willing to wait in line or tolerate poor service, and are demanding the ability to serve themselves when, how and where they want. Self-service shopping has a universal appeal that transcends factors like age, gender, ethnicity and economic strata.

  • Tags
  • Share