5 Quotes by Rachel Hilary Brown

Confronting information that directly challenges existing beliefs can be psychologically threatening to people, especially if the information challenges their sense of identity.

People tend to accept information that confirms their existing beliefs and feelings, and reject information that contradicts them. This is called “motivated reasoning,” and it means that providing people with corrective information often does not work and may even strengthen their original beliefs. This also means that when people receive new information, their existing beliefs and feelings may have more influence over whether they believe or reject this information than rational reasoning.

[...] identify influential writers and news sources (including those with strong biases) and monitor what they are saying. This can help you understand how groups talk about events and issues.

Engaged Audience Members are receptive to the messages of dangerous speech and to condoning group-targeted harm, but are not hardliners. For example, they may be easily influenced by charismatic leaders who promise to resolve their grievances, or be receptive to blame narratives. This could be any member of society, but certain types of people (based on demographic or other characteristics) may be disproportionately engaged.

Hutu extremists were able to incite genocide in Rwanda in part because years of propaganda had influenced Hutus to view Tutsis as less than human and so dangerous that they must be eliminated from the country.