39 Quotes by Robert Townsend


  • Author Robert Townsend
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    Top management is supposed to be a tree full of owls...hooting when management heads into the wrong part of the forest. I'm still unpersuaded they even know where the forest is.

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  • Author Robert Townsend
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    Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm still unpersuaded they even know where the forest is.

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  • Author Robert Townsend
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    Most people in big companies are administered, not led. They are treated as personnel, not people.

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  • Author Robert Townsend
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    One of the most important tasks of a manager is to eliminate his people's excuses for failure.

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  • Author Robert Townsend
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    If asked when you can deliver something, ask for time to think. Build in a margin of safety. Name a date. Then deliver it earlier than you promised. You'll be very valuable wherever you are.

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  • Author Robert Townsend
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    True leadership must be for the benefit of the followers, not the enrichment of the leaders.

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