179 Quotes by Ron Kaufman

Passion isn't always available. The committed get things done even without it.

A scattered effort is a poor effort.

You are the person who determines what you do. That's a big responsibility. Make the most of it.

If your customers are demanding, be thankful.

You cannot change what has already happened. You can always change the way you respond.

Don't just talk about it, do it.

Exceeding expectations is where satisfaction ends and loyalty begins.

Tend your own garden: savor the blossoms, trim the weeds.

The first step to delighting your customers is being there when they need you.