102 Quotes About Service-culture

Trust is the lubrication that makes it possible for organizations to work.

When you're out of quality, you're out of business.

The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.

If e-mail had been around before the telephone was invented, people would have said, 'Hey, forget e-mail! With this new telephone invention I can actually talk to people!'.

Your customers get better when you do.

Enthusiasm is like having two right hands.

For individuals, character is destiny. For organizations, culture is destiny.

Customer service shouldn't just be A department, it should be the entire company.

The customer is the final inspector.