3 Quotes by Ron McMillan

If you persist over time, refusing to take offense, making your motive genuine, showing respect, and constantly searching for Mutual Purpose, then the other person will almost join you in a dialogue.

The wisest use of these skills is to develop habits, lives, and loves, not to use them just occasionally in single interactions.

Respect is like air. As long as it's present, nobody thinks about it. But if you take it away, it's all that people can think about. The instant people perceive disrespect in a conversation, the interaction is no longer about the original purpose—it is now about defending dignity.